Job Description

The role of the Brand Ambassador is one which will assume responsibility for monitoring and maintaining standards and performances on the shop floor, implementing operational and promotional strategies.

This role will report to the brands Retail Operations Manager, who oversees all company strategy, working as part of the key management team in Head Office.

Specific responsibilities in this role include:

1. Providing strong presence and leadership on the sales floor, driving excellence in service standards to exceed client expectations.

2. Driving performance targets on a daily, weekly and monthly basis, identifying missed opportunities and areas for growth.

3. Championing the brand and its ethos internally and externally to create an enduring brand that results in increased sales, loyalty and market share.

4. Relay strategic and operational feedback to the company's Retail Operations Manager with a view to maximizing efficiency and profitability.

5. Assist with the planning of deliverables for specific sales periods and oversee their implementation.

Core Competencies:

· Excellent organizational, motivational and leadership abilities.

· Capable of pro-actively and effectively analysing and solving problems.

· Strong business acumen and adept at strategic planning.

· Strong understanding of how best to optimize store operations and standards.

· High emotional intelligence, capable of building and maintaining strong professional relationships.

· A true commitment to maintaining a positive people culture.